Information
Find answers to frequently asked questions about MksGiftShop's signs and ordering process. We're here to help clarify any uncertainties and ensure a smooth shopping experience. For further assistance, please don't hesitate to contact us.
Frequently asked questions
Where do I send my personalized info for my order?
-Please email me your customized info and screenshots of your QR codes to mksgiftshop@gmail.com
Also include name of order and order number
When will my item ship?
Processing time is approx 1-2 Weeks
What is rush order?
-Rush order is making your item to be shipped in 1-2 business days. If you need your item shipped out in 1-2 business days, please add the rush order listing to your cart along with the item you want to purchase
What are your policies on returns, shipping, or custom orders that customers frequently inquire about?
- NO Refunds due to items being personalized/customized.
Need more assistance?
If you have more questions or need personalized assistance, our team at MksGiftShop is here to help. We're dedicated to providing exceptional customer service and ensuring your satisfaction.